Case study: How RedThread maintains a 5% return rate

RedThread keeps a return rate more than 80% lower than the industry average, with customers returning to purchase its custom-fit garments time and time again.

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Results show that RedThread is achieving its mission of providing clothes that fit through a fast and convenient process — just 5% of orders are returned, with 60% of customers returning to purchase again.

Results show that RedThread is achieving its mission of providing clothes that fit through a fast and convenient process — just 5% of orders are returned, with 60% of customers returning to purchase again.

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